Customer Service Representative

Customer Service Representative 3102 Kashiwa Street, Torrance, CA 90505 $16.90 - $20.00 an hour - Full-time $16.90 - $20.00 an hour - Full-time Company Overview Electronic Inventory Online, Inc. is a premier online retailer based in sunny Southern California, specializing in a vast array of products including component electronics, consumer electronics, educational toys, professional tools, and DIY supplies. We pride ourselves on providing top-notch customer service and a seamless shopping experience. We are looking for a detail-oriented and organized Office Assistant to support our operations and ensure efficient day-to-day tasks. Summary We are seeking an Office Assistant to join our dynamic team at Electronic Inventory Online, Inc. This role is essential in supporting our daily operations and ensuring efficient office management. Located in Southern California, this position offers an exciting opportunity to contribute to our mission of providing exceptional service and quality products.

Job Responsibilities:

Respond to customer inquiries via email and phone in a professional and timely manner. Assist customers with returns, exchanges, and order-related issues. Perform data entry tasks, including updating product information and customer records. Support various eCommerce tasks, such as managing product listings, order processing, and inventory updates. Handle general administrative duties to support the team. Collaborate with other departments to ensure smooth operations.

Qualifications & Skills:

Previous experience in customer service, office administration, or eCommerce is a plus. Strong written and verbal communication skills. Proficiency in Microsoft Office (Excel, Word) and basic knowledge of eCommerce platforms. Attention to detail and ability to multitask in a fast-paced environment. Problem-solving skills and a customer-first mindset. Previous FBA experience is a plus Why Join Us? Work in a dynamic and growing online retail environment. Opportunity to gain hands-on experience in eCommerce operations. Friendly and supportive team culture. If you are organized, proactive, and ready to make a difference in a fast-paced environment, we invite you to apply today and become part of the Electronic Inventory Online family!

Job Type:

Full-time Pay:

$16.90 - $20.00 per hour

Work Location:

In person