Office & Customer Support Assistant Uplimark LLC Tustin, CA Job Details Full-time $18 - $20 an hour 12 hours ago Benefits Paid training Opportunities for advancement Qualifications Customer communication Microsoft Excel Office activity coordination Email customer support Microsoft Outlook Word embeddings Administrative experience Attention to detail Client interaction via phone calls Full Job Description Responsibilities Your responsibilities will include, but are not limited to: Respond to customer emails in a professional and timely manner Follow up with customers regarding orders, quotations, and inquiries Prepare quotations, invoices, and business correspondence Answer incoming phone calls and make outbound customer follow-up calls when needed Coordinate with customers and internal team members Maintain customer records and organize office documents Assist with order processing and shipment coordination Support daily office administration and general business operations Schedule meetings and maintain calendars when required Perform additional administrative and customer support duties assigned by management Training Period This is a full-time position. During the first month, employees will complete a paid training period with a reduced daily schedule of approximately 4 hours per day . Upon successful completion of training, employees will transition to the regular full-time schedule. Qualifications We're looking for someone who is: Fluent in English, both written and spoken Highly organized and detail-oriented Positive, responsible, and dependable Self-motivated with a strong work ethic Comfortable communicating with customers by email and phone Able to manage multiple tasks efficiently Proficient in Microsoft Office (Word, Excel, Outlook) Willing to learn new skills and take on new responsibilities Preferred Qualifications Previous experience in office administration, customer service, sales support, or administrative assistance Experience working in an international business environment is a plus Experience with CRM software is a plus (training will be provided) Additional language skills are a plus, but not required What We Offer Paid training Stable full-time employment Friendly and supportive work environment Career growth opportunities Opportunity to learn international business operations Hands-on experience working with customers worldwide Additional Information This position focuses primarily on customer support, office administration, and daily business operations . There are no sales quotas or commission requirements .

Pay:

$18.00 - $20.00 per hour Application Question(s): Are you legally authorized to work in the United States? Are you able to commute to Tustin, CA on a daily basis? How would you rate your spoken English? How would you rate your Mandarin Chinese? Are you comfortable communicating with customers by phone and email? Are you comfortable working in an office environment and handling multiple administrative tasks?

Work Location:

In person