Verizon Representative EP Perspectives Upland, CA Job Details Full-time $950 - $1,300 a week 1 day ago Benefits 401(k) Professional development assistance Qualifications Customer communication Full Job Description EP Perspectives in San Bernardino is expanding our Frontier campaign and looking for a Verizon Representative ready to build a strong foundation in telecom sales. The Verizon Representative promotes high-value wireless and internet services, manages customer data with precision, and reinforces Frontier's reputation for reliability. As a Verizon Representative, you'll be part of a team that's redefining client success through innovative solutions. The Verizon Representative role will involve engaging clients with inquiries about our product suite, collaborating with account managers to deliver tailored recommendations, and ensuring promotional efforts align with Frontier's goals. Day-to-Day Responsibilities of the

Verizon Representative:

Support customer accounts by cultivating long‑term relationships, ensuring satisfaction, and identifying opportunities to expand Frontier's services. Assist sales teams by coordinating tailored solutions, preparing campaign materials, and addressing customer needs through seamless internal collaboration. Drive growth by recommending Frontier's products aligned with customer usage patterns and goals. Monitor account activity by documenting interactions, analyzing performance data, and reporting customer engagement to strengthen retention strategies. Resolve service inquiries by clarifying product features, troubleshooting technical concerns, and escalating complex cases for timely resolution. Partner with cross‑functional teams to align campaigns, maintain consistent messaging, and deliver seamless customer engagement across Frontier's services. Qualities That Set You Apart as a

Verizon Representative:

Applicants must be at least 18 years old Experience in customer support, retail, or sales is highly valued, particularly within telecom or subscription‑based service environments. Excellent communication and negotiation skills, with proven ability to build rapport and adapt messaging to diverse customer needs. Organized, proactive, and collaborative, with strong problem‑solving abilities and a consistent focus on customer satisfaction. Proficiency with digital tools to manage accounts, track engagement, and streamline workflows with accuracy and compliance.

Pay:

$950.00 - $1,300.00 per week

Benefits:

401(k) Professional development assistance

Work Location:

In person