Client Service Coordinator Bishop Fiduciary Services Walnut Creek, CA Job Details Full-time $30 - $35 an hour 1 hour ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Life insurance Qualifications Medical documentation Client file management Care documentation Medical scheduling Administrative experience Managing clients in a customer support role Medical administrative support Problem-solving Psychology Patient interaction Associate's degree CNA Full Job Description Bishop Fiduciary Services, Ltd is looking for a passionate client service coordinator for our clients.

Who we are:

Bishop Fiduciary Services, Ltd is a full-service fiduciary firm. We provide financial as well as health care services to our clients. We act as a legal advocate for many clients who cannot manage their own health care needs. The care management associate will work directly with these clients.

Responsibilities include:

Following company protocols with weekly check in on clients to ensure clients' needs are met including ordering supplies, scheduling doctor appointments and transportation; keep medication lists up-to-date and ensure medications are renewed on a timely basis. Field phone calls from clients, families and institutional partners to manage any client concerns and follow through until issues resolved. Must be able to anticipate and troubleshoot issues. Must be able to communicate with a variety of professionals including physicians and their staff; administrators and staff at assisted living facilities, as well as other vendors hired to care for our clients. Must be able to prioritize, use good judgment and pivot as needed to resolve client issues; other duties as identified by management. The job is never done until the paperwork is complete so must have good administrative skills and client documentation skills.

Minimum Education Requirements:

Associates degree from an accredited college or university in Health Services, Psychology or Social Work; certifications such as CNA or medical assistant is helpful. A Bachelor's degree is a plus.

Minimum Work Experience:

Must have at least 5 years of work experience in same or similar position.

Compensation:

Between $33.00 to $35.00 per hour; 40 hour work week.

TO APPLY

To be considered for this position, applicant must prepare a cover letter explaining why they would be the best candidate for the job. Include resume.

Pay:

$30.00 - $35.00 per hour Expected hours: 40.0 per week

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance

Education:

Associate (Required)

Experience:

client care : 5 years (Required)

License/Certification:

CNA (Preferred)

Work Location:

In person