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Customer Service Representative
Walnut Creek, CA

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Robert Half

Client Service Associate

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Job Description

Description Anisa is a Direct-Hire Recruiter with Robert Half Financial Services, specializing in roles within Finance & Accounting across the Bay Area. Happy to connect with professionals in the space, even if you're just curious about the market. ✨ Client Service Associate ? Walnut Creek, CA (In-Office) ? Relationship Driven Wealth Management Firm ? Competitive Base

+ Bonus Our client, a highly respected independent wealth management firm, is seeking a Client Service Associate to join a collaborative and client-focused team. This is an opportunity to become a key contributor within a sophisticated advisory environment where client relationships come first and exceptional service is the standard. Working alongside experienced advisors and operations professionals, you'll play a pivotal role in helping clients navigate their financial lives while supporting a growing and established wealth management practice. As a Client Service Associate, you'll serve as a critical link between clients, financial advisors, and internal operations teams. You will help manage client relationships, facilitate account activity, coordinate service requests, and ensure every interaction reflects the firm's commitment to excellence. This role is ideal for a detail-oriented professional who enjoys balancing relationship management, problem-solving, and operational execution within a fast-paced wealth management environment. Key Responsibilities

+ Serve as a primary point of contact for clients, delivering responsive, high-touch service and helping build lasting relationships.

+ Support account onboarding, maintenance, transfers, money movements, and other client service requests while ensuring accuracy and compliance.

+ Partner closely with financial advisors to prepare for client meetings, manage documentation, coordinate follow-up, and support day-to-day operations.

+ Process account transactions, maintain detailed records, and monitor requests through completion to ensure a seamless client experience.

+ Collaborate across advisory, operations, and client service teams to drive efficiency, resolve issues, and uphold the highest standards of service excellence. For fastest consideration, reach out to Anisa Henry via email or LinkedIn. Requirements What We're Looking For Qualifications

+ Previous experience in wealth management, financial services, banking, brokerage, or a client-facing financial environment.

+ Exceptional client service and relationship-building skills.

+ Strong verbal and written communication abilities.

+ Outstanding organizational skills and attention to detail.

+ Ability to manage multiple priorities while maintaining accuracy and professionalism.

+ Experience handling confidential financial information with discretion and integrity.

+ Comfort learning new technologies, CRM systems, and financial services platforms.

+ Collaborative mindset with the ability to work independently when needed. For fastest consideration, reach out to Anisa Henry via email or LinkedIn. Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .

Benefits

  • 401(k) Plans
  • Health Insurance
  • Dental Insurance
  • Vision Insurance