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AF
Appliance Factory Mattress Kingdom
Customer Service Specialist
Entry-Level JobVerifiedNo experience needed
Career Insights for Customer Service Representative (General)
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Scorecard
Based on Colorado data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$38,311 / year median in Colorado
-10% projected decline
Job Description
Join Appliance Factory, one of the largest appliance dealers growing across Colorado and the Midwest! Advance your career, work friendly retail hours, and earn great income in a recession proof industry!
- Training Pay Starts at $50K but earn $60K-72K in your 1st year! Top earners for this position earn between 90K-100K
Key Responsibilities:
Assist walk-in guests with their appliance and mattress replacement needs (no cold-calling) at the guaranteed best prices! Work with manufacturer reps to foster training opportunities and customer support Work closely with logistics and other support teams to ensure the best customer service Earn bonuses for hitting goals! Help maintain the professionalism of our showroom and displays Execute local marketing initiatives Why we like you: You're a team player with a positive attitude who wants to advance their career (we're growing!) You enjoy learning about products and sharing that information You care about helping others!Schedule:
- Weekends required, 2 days off during the week
- Most shifts are 9AM to 6PM, 11AM to 6PM on Sundays
- No late nights!
Other Benefits:
- Excellent Benefits valued at $7,000/
Year:
- 2 Weeks Paid Vacation First Year
- Company-sponsored Medical, Dental & Vision Insurance
- Matching 401K, plus $25,000 Complimentary Life Insurance Policy
- Generous merchandise discounts - Up to 40% off on Appliances, Electronics and Bedding
- Big Ticket Business that is Recession-proof, stable, & year-round
- Appliance/Mattress industry ranked as one of the