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MP
Medicare Peace Of Mind Inc
Customer Service Professional
Career Insights for Customer Service Representative (General)
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Scorecard
Based on Colorado data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$38,311 / year median in Colorado
-10% projected decline
Job Description
We are looking for a competent Administrative Assistant to provide personalized secretarial and administrative support in a well-organized and timely manner. You will work on a variety of tasks related to our executive's working life and communication. Responsibilities Act as the point of contact between the executives and internal/external clients Undertake the tasks of receiving calls, take messages and routing correspondence Handle requests and queries appropriately Maintain calendar, arrange meetings and appointments and provide reminders Make travel arrangements as necessary Be able to accurately enter data and comply with HIPAA and all other applicable regulations and rules. Produce reports, presentations and briefs Develop and carry out an efficient documentation and filing system Skills Proven experience as an administrative assistant, senior executive assistant or in other secretarial position Full comprehension of office management systems and procedures Excellent knowledge of MS Office Proficiency in English Exemplary planning and time management skills Up-to-date with advancements in office gadgets and applications Ability to multitask and prioritize daily workload High level verbal and written communications skills Discretion and confidentiality Insurance Office Experience Preferred! Health & Life Insurance Licensed a HUGE Plus. High School degree; additional qualification as personal assistant would be considered an advantage
Job Type:
Part-time Pay:
$20.00 - $25.00 per hourBenefits:
On-the-job training Paid time off Application Question(s): When faced with a complex task, how do you usually approach it? a) I make a detailed plan and stick to it. b) I have a general idea and adjust as I go. c) I improvise and rely on my instincts. How do you manage deadlines? a) I plan ahead and often finish tasks well before the deadline. b) I manage to meet deadlines, sometimes needing a final push. c) I often work best under pressure and may wait until the last minute. How do you react when a project's requirements suddenly change? a) I quickly adjust my plans and update all relevant details. b) I adapt, but it can take me some time to reassess. c) I prefer sticking to the original plan and find changes disruptive. Faced with a problem, how do you typically solve it? a) I analyze all available data and consider different angles. b) I try a few likely solutions to see what works best. c) I rely on my experience and intuition to guide me. Do you prefer working alone or as part of a team? a) I prefer teamwork, as it brings diverse perspectives. b) I'm comfortable with both but enjoy some autonomy. c) I work best independently, focusing on my tasks. How would you describe your workspace? a) Always organized, everything has its place. b) Generally tidy, but I don't mind a little clutter. c) I don't focus much on organization; chaos can be creative. What's more important to you in a team setting? a) The overall success and performance of the team. b) Balancing my success with the team's needs. c) My individual contribution and recognition.Education:
High school or equivalent (Preferred)Experience:
Administrative experience: 2 years (Required)Language:
Spanish (Preferred)Work Location:
In personBenefits
- Paid Time Off (PTO)
- Dental Insurance
- Life Insurance