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Franktown Animal Clinic

Customer Service Representative - Veterinary

Entry-Level JobVerifiedNo experience needed

Career Insights for Customer Service Representative (General)

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$38,311 / year median in Colorado

-10% projected decline

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Job Description

WE'RE HIRING!
Customer Service Representative - Veterinary Clinic Do you love people almost as much as you love pets? Are you friendly, organized, dependable, and someone who can keep smiling when the phones are ringing and the lobby is busy? We're looking for YOU! We're adding a Customer Service Representative (CSR) to our veterinary team. Our front desk is the heart of our clinic, and we're looking for someone who can provide the kind of experience that makes clients feel welcomed, heard, and cared for. What You'll Be Doing Greeting clients and their furry family members Answering phones and helping clients with their questions Scheduling appointments and keeping the day running smoothly Checking clients in and out Processing payments and maintaining accurate records Communicating with doctors, technicians, and fellow team members Handling challenging situations with patience, professionalism, and empathy What We're Looking For We want someone who is: Friendly and genuinely enjoys helping people Dependable and punctual Organized and detail-oriented Comfortable multitasking in a busy environment A strong communicator and team player Open to coaching and willing to learn Able to stay calm and professional when things get hectic Veterinary experience is a plus, but the right attitude and work ethic matter most! Why You'll Love This Position Every day is different. You'll work alongside a team that cares about our patients, our clients, and each other. If you're looking for more than just a front-desk job and want to be part of a team where what you do truly makes a difference , we want to meet you! Bring your positive attitude, your love of animals, and your customer-service skills — and come be part of our team! Apply today!
Pay:
$17.00 - $22.00 per hour Expected hours: 32.0 - 40.0 per week
Benefits:
401(k) 401(k) matching Dental insurance Employee discount Health insurance Paid time off Uniform allowance Vision insurance
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Health Insurance
  • Dental Insurance