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The IRONMAN Group
Athlete Service Intern
Entry-Level JobVerifiedNo experience needed
Career Insights for Customer Service Representative (General)
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Scorecard
Based on Colorado data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$38,311 / year median in Colorado
-10% projected decline
Job Description
At The IRONMAN Group, our purpose is clear: to inspire people to unlock their greatest potential through sport, pushing beyond limits to become the fullest expression of human achievement. Through our
Youllhelp shape experiences that fill hearts, consume minds, and enrich souls. This is more than a job.
Itsa chance to be part of a global movement, to lead from the front, and to leave a legacy. Together, we create moments that last a lifetime.
The IRONMAN Group is the world's largest operator of mass participation sports, delivering over 200+ events a year across 55+ countries thanks to a passionate global team.
For more information, visitwww.ironman.com/about-ironman-group. We areseekinga highly motivated individual for the position ofUnpaid Athlete Services Intern reporting to Athlete Services Coordinator based in our Louisville, Colorado office.
Assist with warehouse-based responsibilities at the Louisville, Colorado location, including organizing materials, preparing shipments, supporting inventory-related tasks, and learning fulfillment processes under supervision.
Support the Athlete Services team with event-specific inboxes, including learning how inquiries are reviewed, categorized, routed, and responded to in a professional and timely manner.
Assist with drafting customer service correspondence for review, helping ensure responses are clear, accurate, a...
BE ICONIC
vision, we are building the most loved brands, producing the worlds most inspiring events, and fostering deeply engaged communities that change lives. We aim to empower over a million athletes to cross a finish line each year and inspire a billion people worldwide through the power of the human spirit. As part of our team, youlljoin a high-performance, caring culture where innovation thrives, communities are uplifted, and every achievement, big or small, is celebrated.Youllhelp shape experiences that fill hearts, consume minds, and enrich souls. This is more than a job.
Itsa chance to be part of a global movement, to lead from the front, and to leave a legacy. Together, we create moments that last a lifetime.
The IRONMAN Group is the world's largest operator of mass participation sports, delivering over 200+ events a year across 55+ countries thanks to a passionate global team.
For more information, visitwww.ironman.com/about-ironman-group. We areseekinga highly motivated individual for the position ofUnpaid Athlete Services Intern reporting to Athlete Services Coordinator based in our Louisville, Colorado office.
The Opportunity:
This unpaid internship is designed to provide a structured, learning-focused experience for a student interested in athlete services, event operations, warehouse logistics, customer service, and sports business. Under the guidance of the Athlete Services Coordinator, the Athlete Services/Operations Intern will observe, learn, and assist with warehouse responsibilities at our Louisville, Colorado warehouse location, as well as support the Athlete Services team with event-specific inboxes and customer service correspondence. We are seeking a student pursuing a Bachelors degree who is comfortable in a warehouse setting, able to assist with customer service communications, and interested in gaining practical exposure to the operational work that supports athlete experiences. The internship is intended to complement the interns academic program and provide meaningful educational benefit; it is not intended to replace the work of paid employees.Key Responsibilities:
Participate in supervised learning activities related to athlete services, warehouse operations, event support, and customer service workflows.Assist with warehouse-based responsibilities at the Louisville, Colorado location, including organizing materials, preparing shipments, supporting inventory-related tasks, and learning fulfillment processes under supervision.
Support the Athlete Services team with event-specific inboxes, including learning how inquiries are reviewed, categorized, routed, and responded to in a professional and timely manner.
Assist with drafting customer service correspondence for review, helping ensure responses are clear, accurate, a...
Benefits
- Dental Insurance