Job Overview We are seeking an energetic and dedicated Customer Service Representative to join our dynamic team! In this role, you will be the primary point of contact for our clients, providing exceptional support and ensuring their needs are met with professionalism and enthusiasm. Your positive attitude, organizational skills, and technical proficiency will help create a welcoming environment both in person and over the phone. This paid position offers an exciting opportunity to develop your office management and customer service expertise while contributing to a vibrant team committed to excellence. Duties Greet visitors at the front desk with friendly, professional phone etiquette and assist with their inquiries Manage multi-line phone systems efficiently, directing calls to appropriate departments or personnel Handle data entry tasks accurately using productivity software such as Microsoft Office, spreadsheets, and Word processing tools Maintain organized filing systems, including document management and record keeping Support office management activities, including calendar management and scheduling appointments or meetings Provide customer support by addressing client questions, resolving issues promptly, and ensuring high satisfaction levels Assist with clerical tasks such as proofreading documents, managing office supplies, and supporting administrative projects Qualifications Proven experience in customer service or front desk roles within an office environment Strong computer skills with proficiency in Microsoft Office (Word, Excel), data entry, and general computer literacy Familiarity with QuickBooks or similar accounting software is a plus Excellent organizational skills with the ability to multitask effectively in a fast-paced setting Bilingual abilities are highly desirable to serve diverse client needs Previous experience with multi-line phone systems, filing, and calendar management is preferred Demonstrated professionalism in phone communication and office etiquette Strong typing speed for efficient data entry and document processing Experience in office management or administrative support roles such as dental receptionist or personal assistant is advantageous Join us to be part of a vibrant team where your organizational talents and customer service skills will shine! We value proactive individuals who thrive on helping others and enjoy creating positive experiences for clients. This role offers a fulfilling environment where your contributions directly impact our success.

Pay:

$16.00 - $18.00 per hour Expected hours: 40.0 per week

Benefits:

Dental insurance

Work Location:

In person