Licensed Customer Service Representative

Licensed Customer Service Representative Brian Corsi Allstate Pueblo, CO Job Details Full-time $18 - $22 an hour 1 day ago Benefits Paid time off Opportunities for advancement Qualifications Customer retention Property & Casualty License Cloud-based systems Attention to detail Property casualty insurance Organizational skills Life & Health Insurance License Full Job Description Job Type Full-Time Schedule Monday-Friday with occasional flexibility as needed About Us Brian Corsi Allstate Agency is a fast-paced, customer-focused insurance agency committed to helping individuals and families protect what matters most. We pride ourselves on building long-term relationships, providing exceptional service, and creating a positive team environment. We are looking for a motivated, organized, and customer-focused Service Agent to join our growing team. Position Overview The Service Agent supports daily agency operations by assisting customers with policy service, payments, endorsements, documentation, and general account support. This role is ideal for someone who enjoys helping people, thrives in a team environment, and takes pride in delivering outstanding customer service. This is more than a customer service role — we are looking for someone who wants to become a trusted advisor to our clients. Responsibilities

• Provide outstanding customer service in person and over the phone
• Assist clients with policy changes, endorsements, and billing questions
• Process insurance payments and documentation accurately
• Maintain organized electronic customer files and records
• Document all customer interactions within agency systems
• Follow up on customer requests and outstanding documents
• Support agency retention and renewal efforts
• Work assigned customer and lead follow-up lists
• Assist with application processing and underwriting documentation
• Collaborate with team members to support agency goals Qualifications

Required:

• Active Colorado Property & Casualty License
• Strong communication and customer service skills
• Comfortable using computers and cloud-based systems
• Strong attention to detail and organizational skills
• Ability to multitask in a fast-paced environment
• Professional attitude and strong work ethic

Preferred:

• Previous insurance agency experience
• Colorado Life & Health License
• Experience with CRM or agency management systems What We Offer
• Competitive pay
• Bonus opportunities
• Supportive team environment
• Growth and advancement opportunities
• Ongoing training and development
• Opportunity to build long-term client relationships Why Join Our Team?

At Brian Corsi Allstate Agency, we believe in taking care of our customers and supporting each other as a team. We are looking for someone who values relationships, accountability, professionalism, and personal growth. If you enjoy helping people and want to grow your career in the insurance industry, we would love to hear from you. Apply Today Submit your resume to be considered for this opportunity.

Pay:

$18.00 - $22.00 per hour

Benefits:

Paid time off

Work Location:

In person