A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
We are seeking a dedicated Client Care Coordinator to join our compassionate team at SYNERGY HomeCare of East Haven, Connecticut. As a Client Care Coordinator, you will play a vital role in providing exceptional care and support to our clients, while fostering strong relationships with them and their families. If you're passionate about serving others and have a big heart, we encourage you to apply for this rewarding opportunity. About the
Role:
As a Client Care Coordinator, you will be responsible for handling incoming client inquiry calls, completing home assessments for new clients, providing exemplary customer service, and communicating regularly with clients and their families. Our Client Care Coordinators are the voice of our organization, serving as the primary point of contact for our clients and their families. We are seeking a compassionate and dedicated individual who can provide wholehearted, life-energizing care to our clients.
Responsibilities:
Handling incoming client inquiry calls Completing home assessments for new clients Providing exemplary customer service Communicating regularly with clients and their families
Requirements:
Experience :
Two years supervisory or management experience in a home care setting preferred
Education :
High school diploma
Skills :
Developing personal relationships, time management skills, and exemplary communication skills
Characteristics :
Self-motivated and willing to learn
Benefits:
Competitive pay range $21-$25 Paid earned vacation and travel allowances Liability Insurance, Workers' Compensation coverage, and unemployment insurance Additional benefits (insert additional benefits here)
Why Join SYNERGY HomeCare:
At SYNERGY HomeCare, we believe our purpose is to provide the best care possible, while helping people feel, see, and experience more in their lives. Our promise to our clients is to bring full support for fuller lives and elevate their confidence, knowing they have someone like you by their side. If you're passionate about making a difference in the lives of others, join our team today and experience the SYNERGY HomeCare difference! How to
Apply:
If you're ready to join a team that values compassion, dedication, and exceptional care, please apply today!
