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Edible Arrangements

Customer Service

Career Insights for Customer Service Representative (General)

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$41,244 / year median in Connecticut

-1% projected decline

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Job Description

Customer Service Edible Arrangements - 3.5 Hamden, CT Job Details Part-time From $17 an hour 5 hours ago Qualifications Retail customer service procedures Computer operation Phone communication Customer service Computer literacy High school diploma or GED Cash register operations Cleaning Food preparation Computer skills POS systems Retail sales Client interaction via phone calls Full Job Description Edible Arrangements in Hamden is looking for the right people to fill part-time customer Service/Fruit Expert positions within our fast paced and growing retail locations! We are looking to fill this job immediately! Hourly pay has a starting wage commensurate with experience. Restaurant/Hospitality experience is a plus! About the
Company :
Edible Arrangements International is the leader in creating a variety of premium fresh fruit products, including fruit bouquets, chocolate dipped fruit, fruit beverages, fruit salads and more. We bring happiness to all of life's occasions with an array of irresistibly fresh products that WOW our guests. We are the fruit experts because fresh fruit is all we do. We believe in creativity and imagination, and have an entrepreneurial spirit that has brought us tremendous success.
Requirements:
Flexibility - The following holidays are
MANDATORY
for this position: Valentines Day, Mother's Day, Father's Day, Easter, Thanksgiving, and Week of Christmas. We are closed on Christmas Day. Must have an outgoing personality Must work well with the public Ability to work well in a fast paced environment Adaptable and able to manage multiple responsibilities within the store Must have basic computer and register skills Quality phone etiquette, excellent communication skills A history of successful sales and/or customer service experience is a plus!
Job Duties:
Provide excellent customer service in the store and over the phone Assist every customer in choosing the perfect package for their occasion Reach out to past customers with satisfaction surveys and new product initiatives Cut, clean, and prepare fruit for our amazing arrangements Make arrangements and Chocolate dipped fruit boxes (training provided) Other duties may be assigned as needed You will be moving around and on your feet most of the time in this fast paced job!
Job Type:
Part-time Job Type:
Part-time Pay:
From $17.00 per hour
Shift:
8 hour shift
Education:
High school or equivalent (Preferred)
Experience:
Customer Service:
1 year (Required)
Work Location:
In person