Job Summary We are seeking a dynamic and enthusiastic Customer Sales & Service Representative to join our team! In this vital role, you will be the frontline ambassador for our company, delivering exceptional customer support and fostering strong client relationships. Your energetic approach and excellent communication skills will drive sales, resolve customer inquiries, and ensure a positive experience for every individual you interact with. If you thrive in a fast-paced environment, enjoy engaging with diverse clients, and possess a passion for service excellence, this opportunity is perfect for you! This paid position offers a chance to develop your skills in sales, customer service, and client communication while making a meaningful impact every day. Duties Provide outstanding customer support via phone, email, and chat channels, addressing inquiries promptly and professionally Assist clients with product information, order processing, and troubleshooting to ensure satisfaction Conduct outbound calling campaigns to follow up on leads, promote products or services, and gather customer feedback Maintain accurate data entry records within our customer relationship management (CRM) system using Microsoft Office tools Handle cash transactions accurately when processing payments or refunds during client interactions Demonstrate excellent phone etiquette and communication skills to build rapport and trust with clients Collaborate with team members to resolve complex customer issues through effective problem-solving and analysis Support client services initiatives by providing detailed documentation of interactions and follow-up actions Qualifications Multilingual abilities are highly valued; fluency in English plus additional languages is a strong asset Proven experience in sales, customer support, or call center environments preferred Strong proficiency in Microsoft Office applications such as Word, Excel, and Outlook Excellent written and verbal communication skills with the ability to convey information clearly and professionally Demonstrated technical proficiency with computer systems, data entry tasks, and CRM software Exceptional organizational skills to manage multiple tasks efficiently in a fast-paced setting Bilingual capabilities are desirable to serve diverse customer bases effectively Prior experience in outbound calling, cash handling, or analysis skills will be advantageous Ability to demonstrate patience, empathy, and problem-solving skills when assisting customers Join us as a Customer Sales & Service Representative where your energy fuels our success! Bring your passion for helping others to a role that offers growth opportunities while making a real difference. We're committed to supporting your professional development as you deliver top-tier service that keeps our clients happy and engaged.

Pay:

$18.00 - $19.00 per hour Expected hours: 20.0 - 25.0 per week

Work Location:

In person