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Adam Broderick Salon and Spa

Call Center, Reservation Specialist (1YR EXP REQ)

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What they do

A Call Center Representative answers calls from customers or makes outbound sales calls. Responds to customer inquiries, provides information on products and services, and manages customer complaints. Records customer information and processes orders. May process payments. May use email to follow up on customer inquiries or calls.

$40,936 / year median in Connecticut

-4% projected decline

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Job Description

Call Center, Reservation Specialist (1YR EXP REQ) Adam Broderick Salon and Spa - 3.3 Ridgefield, CT Job Details Full-time $19 - $21 an hour 10 hours ago Benefits Paid holidays Health insurance 401(k) Paid time off 401(k) matching Opportunities for advancement Flexible schedule Qualifications Computer operation Phone communication Call center experience Computer literacy English Appointment scheduling Client interaction via phone calls Full Job Description About us We are seeking energetic and reliable professionals to join our team with following qualifications: our call center, reservation specialist is Proficient in English with strong communication and phone etiquette skills Excellent customer service and data entry abilities Computer literacy, including familiarity with call center software Meevo salon software proficiency is a big plus spa, hair salon call center experience is a big plus as a call center, reservations specialist, you will be responsible for: Making reservations for salon and spa clients Making service recommendations answering client's questions utilizing email, salon software we offer call center, reservations specialist multiple benefits including:
  • Excellent training
  • Flexible schedules
  • Paid time off
  • Paid holidays
  • Health insurance
  • 401k
  • Opportunity for advancement
  • Employee perks and discounts
Pay:
$19.00 - $21.00 per hour
Benefits:
401(k) 401(k) matching Flexible schedule Health insurance Paid time off
Experience:
Call center: 1 year (Required) work at eastern account: 1 year (Preferred)
Work Location:
In person