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FV
Fort Vancouver Regional Library Business Office
Library Worker, Customer Service
Career Insights for Customer Service Representative (General)
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Scorecard
Based on Connecticut data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$41,244 / year median in Connecticut
-1% projected decline
Job Description
Job Description We are seeking applicants for part-time (24 hours per week) Public Services Assistant positions at library locations throughout the district. Candidates must be able to work 8 hour shifts between 8 am
- 8 pm and at least one weekend shift.
- 8 pm.
The process will include:
Skills Assessment- Candidates must be available in person Interview
- Candidates must be available in person Reference Check Background Check
- conducted after an offer letter has been accepted This process typically takes 4-6 weeks.