5 Rocky Hill, CT Job Details Part-time | Full-time From $17.50 an hour 3 hours ago Benefits Paid training Employee discount Flexible schedule Qualifications Interpersonal skills Forklift Attention to detail Hand tools Mechanical knowledge Full Job Description We are looking for a customer service with a great communication skills , dependable, honest , can work in fast pace environment, customer oriented , knowledge about sales, long term & motivated. Full time/Part time. Apply as soon as possible . We have multiple locations; Rocky Hill , Middletown , New Britain, Bristol, Hartford , Enfield & Manchester. !!!

Job Types:

Full-time, Part-time Job Summary:

We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for providing exceptional service to our customers, resolving inquiries, and ensuring customer satisfaction.

Responsibilities:

Handle inbound and outbound customer calls in a professional and courteous manner
Provide accurate and timely information to customers regarding products, services, and promotions
Assist customers with placing orders, processing returns, and resolving any issues or concerns
Up-sell products and services to maximize sales opportunities
Maintain customer records by updating account information and documenting interactions
Utilize phone etiquette skills to effectively communicate with customers
Collaborate with other team members to ensure a seamless customer experience
Perform data entry tasks accurately and efficiently
Analyze customer feedback and provide suggestions for improvement

Skills:

Strong customer service skills with the ability to handle challenging situations Job Overview We are seeking a dedicated and enthusiastic Customer Service Representative to join our team.

In this role, you will be the first point of contact for our customers, providing exceptional service and support. You will assist customers with inquiries, resolve issues, and ensure a positive experience with our products and services. The ideal candidate will possess strong communication skills and a passion for helping others. Responsibilities Respond to customer inquiries via phone, email, or chat in a timely and professional manner. Assist customers in troubleshooting product issues and provide effective solutions. Maintain accurate records of customer interactions and transactions. Collaborate with other departments to resolve complex customer issues. Provide product information and guide customers through the purchasing process. Follow up with customers to ensure satisfaction and gather feedback. Participate in training sessions to stay updated on product knowledge and customer service best practices. Experience Previous experience in a customer service role is preferred but not required. Familiarity with assembly processes, hand tools, and mechanical knowledge is a plus. Ability to operate power tools and forklifts is desirable but not mandatory. Strong problem-solving skills and the ability to work independently or as part of a team. Excellent verbal and written communication skills with attention to detail. A positive attitude and willingness to learn are essential for success in this role.

Pay:

From $17.50 per hour Expected hours: 22.0

0 per week

Benefits:

Employee discount Flexible schedule Paid training

Work Location:

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