Customer Service Representative Zhu Enterprises Shelton, CT Job Details Full-time $19

• $20 an hour 3 days ago Benefits 401(k) Paid time off 401(k) matching Qualifications Typing Associate's degree Full Job Description We are an online retailer located in Shelton, CT.

We are looking for an experienced customer service representative to join our team.

Note:

This is not a call center position. Most customer interactions are handled via email. Strong typing skills (at least 50 words per minute) are required. Primary responsibilities, including, but not limited to: assist customers in resolving any pre and post-sale questions and/or issues related to products and/or transactions in a courteous, professional, and timely manner process returns and refunds file insurance claims on damaged and lost packages Secondary responsibilities, including, but not limited to: data entry and general admin support assist with catalog and order management item listing posting and editing

Qualifications:

is ORGANIZED and

DETAIL-ORIENTED

with good time management skills is articulate and has good critical thinking skills is proficient and experienced with Microsoft Excel is compassionate to customers' needs is eager to learn takes pride in the quality of one's work can work independently and in team settings has at least 2 years of customer service experience has at least an Associates Degree or higher This Company Describes Its Culture as: Detail-oriented

• quality and precision-focused People-oriented
• supportive and fairness-focused Team-oriented
• cooperative and collaborative

Job Type:

Full-time Pay:

$19.00

• $20.

00 per hour

Benefits:

401(k) 401(k) matching Paid time off

Education:

Associate (Preferred)

Experience:

Customer Service:

2 years (Required)

Work Location:

In person