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Commercial Lines Customer Service Agent

Job

AJ Gambardella Insurance

Stratford, CT (In Person)

$102,500 Salary, Full-Time

Posted 5 weeks ago (Updated 1 week ago) • Actively hiring

Expires 6/11/2026

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Job Description

Our Agency is looking to add a Licensed Commercial Lines Customer Service Agent to our team. The ideal candidate for this position will be experienced in servicing small to medium sized Commercial clients for an independent agency, have a current Property & Casualty Insurance license, have strong communication skills, possess a strong attention to detail and have excellent time management skills. Job Responsibilities Process policy changes and endorsements accurately and in a timely manner. Prepare and review insurance applications for completeness and accuracy. Communicate coverage details and provide summary documentation to clients via email. Issue Certificates of Insurance and maintain certificate records as required. Quote and bind small commercial insurance policies with efficiency and attention to detail. Manage billing inquiries, process payments and assist clients with account-related questions. Update and maintain all client details in EZ LYNX (agency management system) to ensure the information is accurate and current. We have an in house trainer that dedicates her time to making sure all new employees can feel 100% confident in their new position! We have a team of over 7 licensed producers that work together to help make each other successful! When you work with the AJ Gambardella Insurance Agency, not only do you earn very competitive salary plus commission rates , but you also have opportunities for job growth and advancement. We also provide paid vacation, and paid holidays.
BENEFITS
Competitive base salary $$$ Fantastic commission structure $$$ Paid vacation and holidays Retirement Benefits offered: Paid time off Health insurance Retirement benefits or accounts
Insurance License Required:
Yes, an active
CT Insurance Producers License Job Type:
Full-time Pay:
$75,000.00 - $130,000.00 per year
Benefits:
401(k) Flexible schedule Health insurance Paid time off
Education:
High school or equivalent (Required)
Experience:
Insurance:
1 year (Required)
Insurance Sales:
1 year (Preferred) customer service: 1 year (Required)
Sales:
1 year (Preferred)
License/Certification:
Connecticut P&C Insurance Producers (Required)
Work Location:
In person

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