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PORTER PRESTON MFG LLC

Customer Service/Inside Representative

Entry-Level JobVerifiedNo experience needed

Career Insights for Customer Service Representative (General)

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Based on Connecticut data

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$41,244 / year median in Connecticut

-1% projected decline

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Job Description

Customer Service/Inside Representative
PORTER PRESTON MFG LLC
Waterbury, CT Job Details Full-time $18 - $28 an hour 4 hours ago Benefits Profit sharing Health insurance 401(k) Paid time off 401(k) matching Employee discount Qualifications Sales negotiation Customer communication Product presentation Customer relationship building Customer order taking Client rapport building Client inquiry handling Sales order data entry Post-sales issue resolution Sales presentations Customer engagement New customer acquisition Initial Contact (sales skills) Prospecting Retail store product knowledge Appointment scheduling Order inquiry handling Customer interaction during outreach Sales follow-up Entry level Client interaction via phone calls
Full Job Description Benefits:
401(k) 401(k) matching Competitive salary Employee discounts Health insurance Paid time off Profit sharing We have an immediate opening in our Customer Service/Sales department looking for a positive, skilled team player to join our team. Seeking an enthusiastic individual that wants to learn about our products and offer their well-trained product knowledge and service to our customers.
Responsibilities:
Present and sell company products to new and existing customers Prospect and contact potential customers Resolve customer inquiries and complaints Set follow-up appointments to keep customers aware of latest developments
Customer Service:
manage inbound calls, order/quote entry
Qualifications:
Previous experience in sales, customer service, or other related fields preferred Ability to build rapport with clients Strong negotiation skills Detail-oriented motivated and goal driven

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Employee Stock Options (ESOs)
  • Health Insurance