Bespoke Client Services Coordinator Welvin Rosario Bespoke Westport, CT Job Details Part-time From $26 an hour 11 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Life insurance Qualifications Professional networking Sales support Google Docs Administrative experience Managing clients in a customer support role Attention to detail Client services Managing clients in a business operations role Data interpretation Face-to-face client meetings Account management Data-driven decision making Customer data entry Full Job Description Overview We are seeking a dynamic and detail-oriented Bespoke Client Services Coordinator to join our team. This is a client-facing administrative and studio support position. In this pivotal role, you will be the cornerstone of exceptional client experience, ensuring seamless client communications, fitting assistance, client invoicing and delivering tailored solutions that exceed expectations. Your energetic approach and proactive mindset will drive customer satisfaction, foster strong relationships, and support the growth of our premium service offerings. This position offers an exciting opportunity to work at the intersection of client relationship management, project coordination, and internal business administration. Duties Client correspondence- phone call, email, and Google reviews Utilize a custom CRM for data entry, record keeping, and client communications. Coordinate with sales and tailoring to facilitate smooth order processing, project execution, and service delivery. Support sales initiatives by assisting with client onboarding, data entry, order entry, and upselling opportunities through effective communication. Maintain clear internal communication with team members. Scheduling and assisting with fittings- no tailoring experience required. Handle customer service inquiries promptly while maintaining a professional and positive client relationship. General administrative support. Assisting with social media content creation- LinkedIn, Instagram, Email marketing campaigns. Creating and tracking client invoices. Qualifications Proven experience in client services or account management, project management, or administrative assistance. Strong proficiency in data entry. Excellent project management skills with the ability to manage multiple client accounts simultaneously. Excellent interpersonal and customer service skills. Comfortable working with Google apps including Google Docs, Sheets, and Drive. (experience with Canva or other design platform is a bonus!) Exceptional communication skills—both written and verbal—with a focus on client relationship management. Analytical mindset with the ability to interpret data for informed decision making. Ability to learn and utilize a CRM. Comfortable with the use of social media platforms. A passion for fine clothing and tailoring is a bonus! Join us as a Bespoke Client Services Coordinator and become an integral part of delivering personalized excellence! Your energy, attention to detail, and passion for customer success will help shape memorable experiences for our clients while building brand reputation. We're committed to fostering an inclusive environment where your skills can thrive!

Pay:

From $26.00 per hour Expected hours: 35.0 per week

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance

Work Location:

In person