Customer Service Representative and Jewelry Sales Uptown Trading LLC Wethersfield, CT Job Details Part-time | Full-time $18

• $25 an hour 20 hours ago Benefits Paid training Paid time off Employee discount Flexible schedule Qualifications Computer operation Computer literacy Filing Administrative experience Organizational skills Clerical experience Full Job Description Uptown Trading LLC Position; We are seeking to fill our customer service position and looking for a candidate who is positive, patient, and professional.

Candidates should be comfortable interacting with potential customers and existing customers, solution

• oriented, and have the ability to work with a wide variety of individuals, technology, and have a willingness to learn all facets of a company in order to positively contribute to the overall operation.

This is an entry-level customer service position, no direct experience is required; however, having a customer-focused attitude, familiarity with marketing and sales basics, and a self-starter will formulate the foundation of a great candidate. Quick learner, Adaptable, Organized, Well-spoken Must be able to pass a background check. Daily responsibilities

• Interacting with customers and helping provide them with an assessment of their needs and appraising the value items.
• Assist customers in finding and purchasing merchandise.
• Provide accurate, valid and complete information by using the right methods/tools to assess items customers bring in for sale or pawn.
• Testing gold and diamonds with the methods taught during training
• Communicate effectively with clients and team members to resolve issues swiftly while demonstrating excellent phone etiquette and organizational skills.
• Keep records of customer interactions, process customer accounts and file documents
• Light cleaning duties around the work space.
• Maintaining a positive, empathetic, and professional attitude toward customers always. Experience
• Prior jewelry sales or sales in general experience is highly preferred. Having the knowledge to test gold is a major plus
• Prior clerical or administrative experience in an office setting is highly preferred.
• Proven customer service background with excellent communication skills across diverse audiences.
• Familiarity with office management tools such as QuickBooks, Microsoft Office (Word, Excel), Google Workspace, and spreadsheets.
• Strong computer literacy with the ability to perform data entry accurately and efficiently.
• Bilingual abilities are a plus for serving a diverse client base.
• Demonstrated organizational skills combined with time management capabilities to prioritize tasks effectively in a fast-paced environment. Benefits
• Paid training
• Paid time off
• Flexible hours
• Most national holidays off
• Employee Discount on merchandise

Pay:

$18.00

• $25.00 per hour Expected hours: 15.0
• 30.

0 per week

Benefits:

Employee discount Flexible schedule Paid time off

Work Location:

In person