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Chick's Saddlery
Customer Service Representative
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Based on Delaware data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$38,643 / year median in Delaware
-16% projected decline
Job Description
Chick's Saddlery - for immediate hire: Call Center / Customer Service Representative Chicks Saddlery is now hiring customer service representatives for our e-commerce call center located in Harrington, Delaware. We are seeking mature, hard-working, dependable individuals with a passion for all things horse related. Applicants must have a working knowledge of horses and horse equipment, as well as familiarity with Western and English saddlery, a variety of tack, stable supplies, and riding apparel. Significant equine experience will be given greater consideration in hiring. The ideal candidate will have a pleasant personality, be sales-focused, and believe in providing excellent service to our customers. Applicant must have strong verbal and written communication skills, be proficient with computers, possess basic math skills, have a polite and sociable demeanor, work well with others, and be flexible to work in other positions depending on operational needs. $20/hour starting pay. Schedule varies 8am - 6pm, Monday - Friday. This position is full time with benefits: 15 Days Paid Time Off, 5 Paid Holidays, 401k with match, Health Insurance, Dental Insurance, Vision Insurance, Life Insurance, Employee Discount. Chick's is one of the oldest and longest-running companies in the saddlery & equine supply industry. Since 1975, we have provided millions of customers across the country with quality products at the best prices. Chick's is a family-owned and operated company, and we are dedicated to serving our customers and their horses.