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D
Domino's
Customer Service Representative
Entry-Level JobVerifiedNo experience needed
Career Insights for Customer Service Representative (General)
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Scorecard
Based on Delaware data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$38,643 / year median in Delaware
-16% projected decline
Job Description
Job Overview Join our dynamic team as a Customer Service Representative and become a vital link between our company and valued customers! In this exciting role, you will be responsible for giving excellent customer service to our guests, preparing orders and safely working in the store. Your enthusiasm and organizational skills will help drive our success while providing outstanding customer experiences. If you thrive in a fast-paced environment, enjoy working with a team, and take pride in building positive customer relationships, this is the perfect opportunity for you to accelerate your career! Come join our team and be a part of something amazing built from the ground up! Job Duties
- Answering phones
- Entering orders through POS system
- Upsell additional food items to enhance sales opportunities
- Greet all customers that walk in the store
- Cash and payment handling
- Make orders for customers up to and including pizza stretching and oven tending
- Restocking and moving boxes (up to 25lbs)
- General daily cleaning
- Maintain positive customer interactions
- Maintain urgency at all times Qualifications
- Strong communication skills
- Ability to multi task
- Friendly attitude
- Professional appearance
- Dependable and punctual
- Available to work evenings, weekends and holidays
- Ability to keep calm under pressure
- Comfort with basic technology
- Willingness to be part of a team Embark on a rewarding journey with us as a Customer service representative!