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EMG Acquisitions

Customer Service Representative - Seaford

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$38,643 / year median in Delaware

-16% projected decline

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Job Description

What's it like to work at Minute Loan Center? Well, awesome! We work hard, play hard and treat each other like family. MLC is a consumer finance company that specializes in providing our customers with instant funds through different loan opportunities, including online loan options. Employees in MLC stores are trained in underwriting (loans), collections, marketing, sales, customer service and store management. Although we are a retail operation and welcome our customers into the store, our online platform and services are second to none and most of your customer interactions will be online or over the phone.
Regarding COVID:
Our people are the heart of the company and our number one asset. We are committed to providing safe working conditions at all of our locations and have invested in measures aimed at keeping employees healthy during the
COVID-19
pandemic. With safety as one of our core company values, we've established enhanced cleaning and sanitization protocols, and provide personal protective equipment to all employees-including masks and hand sanitizer. Ensuring the well-being of our team members is a top priority. Join our team today!
Benefits:
EMG employees enjoy a wide range of benefits including: On-the-Job Training Contests and Bonuses No Late Evenings No Sundays Health Insurance Paid Time Off Company Holidays Direct Deposit Payroll Advance Program What you need to do the CSR job: Excellent customer service skills Strong sales skills, including cross-selling Enjoy public contact Able to work well under pressure Problem solving skills
Details:
High school diploma or GED Customer Service experience preferred Consumer Loan experience preferred Cash Handling experience preferred