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Lotto Discount Liquor

Cashier and Customer Service

Career Insights for Customer Service Representative (General)

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Scorecard

Based on Florida data

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$35,684 / year median in Florida

-1% projected decline

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Job Description

Summary:
Employees are responsible for cash handling, stocking and cleaning. Essential Duties and Responsibilities include the following: (Other duties may be assigned). Count in and balance cash drawer Ring Liquor Sell. Sell/stock Lottery Ticket Stocking and rotating items. stock coolers clean store and store properties which includes sweep, mop Available anytime Must be able to work 8-14 hours shift Must be able able to lift 25 lb. weight Achieve company objectives in customer service by ensuring that all guests feel welcome and are given responsive, friendly and courteous service at all times Answer incoming calls and transfer calls as needed Ensuring that our store is clean and products are fully stocked.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education/Experience:
High School Diploma or GED equivalent preferred. Previous cash handling experience required
Language Ability:
Must be able to communicate effectively in verbal and written English language.
Math Ability:
Excellent math skills; ability to calculate money accurately.
Physical Requirements:
Ability to stand for extended periods of time Reaching, bending, stretching, lifting up to 25lbs Ability to work in a fast-paced environment Must Pass Drug Screen.
Knowledge/Skills:
Excellent organizational abilities Ability to handle cash, calculate accurately, analyze and account for cash and coin Excellent customer service skills Must Have Basic Computer Knowledge - Must Have Open Availability.
Job Types:
Full-time, Part-time Job Types:
Full-time, Part-time Pay:
From $14.00 per hour
Work Location:
In person