Customer Service Associate

Customer Service Associate Casselberry, FL Job Details Full-time $15 an hour 23 hours ago Qualifications Bilingual Retail sales transactions Customer communication Maintaining an organized workspace Financial transaction processing Inventory management Greeting customers Processing cash transactions Team management Attention to detail Merchandising display arrangement Product demos Retail math Clean workspace maintenance POS systems Communication skills Consultative selling Entry level Customer complaint resolution Full Job Description Job Summary We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional service to our customers, assisting with inquiries, and ensuring a positive shopping experience. This role requires strong communication skills, a friendly demeanor, and the ability to handle various customer interactions effectively. Responsibilities Greet customers warmly and assist them with their inquiries in a timely manner. Provide product demonstrations and explain features to enhance customer understanding. Upsell products by identifying customer needs and recommending suitable options. Operate the cash register and handle transactions accurately using POS systems. Maintain stock levels on the sales floor, ensuring products are well-displayed and organized. Supervise junior staff members when necessary, providing guidance and support. Utilize retail math skills to manage inventory and assist with stock management. Communicate effectively with customers to resolve issues or concerns promptly. Ensure compliance with company policies and procedures while maintaining a clean work environment. Requirements Previous experience in customer service or retail is preferred. Strong communication skills, both verbal and written, with the ability to engage with diverse customers. Bilingual candidates are highly encouraged to apply for enhanced customer interaction. Familiarity with cash registers and POS systems is advantageous. Basic knowledge of retail math to assist in stock management is beneficial. Ability to work in a fast-paced environment while maintaining attention to detail. A positive attitude and willingness to learn new skills related to customer service. Join our team as a Customer Service Representative where your contributions will make a difference in delivering outstanding service!

Job Type:

Full-time Pay:

$15.00 per hour

Work Location:

In person