Air Pros USA - Customer Service Representative Coral Springs, FL | Full-Time Air Pros USA is looking for a Customer Service Representative to join our Coral Springs team. If you're friendly, confident on the phone, and know how to turn a conversation into an appointment, this could be a great opportunity to grow with a fast-moving home services company. What You'll Do Answer inbound calls from customers needing HVAC service Schedule service appointments and coordinate with our technicians Make outbound calls to former customers to reconnect and schedule service Contact customers on our maintenance membership plan to schedule tune-ups and service Follow up with customers who have previously received estimates or service Provide a positive, professional customer experience Maintain accurate customer information and appointment details Help identify opportunities to schedule additional services when appropriate What We're Looking For Strong communication and phone skills Friendly, confident, and professional personality Comfortable making outbound calls Customer service or call center experience preferred Sales experience is a plus Ability to multitask in a fast-paced environment Reliable, organized, and motivated HVAC experience is not required What We Offer Full-time W-2 position Competitive pay Benefits Room for growth and advancement Opportunity to develop your customer service and sales skills Training and support Career opportunities within a growing home services company Why Air Pros? You'll be joining a company providing residential HVAC services throughout South Florida, including Coral Springs, Boca Raton, Davie, Fort Lauderdale, Hollywood, Miami, and surrounding areas . If you're someone who enjoys talking to

Pay:

$20.00 - $21.00 per hour

Benefits:

401(k) Dental insurance Retirement plan

Work Location:

In person