Client Service Coordinator Beauty Lounge & Co. Gainesville, FL Job Details Part-time | Full-time From $15 an hour 1 hour ago Benefits Employee discount Flexible schedule Qualifications Customer communication Microsoft Excel Interpersonal skills Social media management Sales analysis Operations coordination High school diploma or GED Attention to detail Client services Full Job Description About Beauty Lounge & Co. Founded in 2016, Beauty Lounge & Co. was built on the belief that exceptional services begin with exceptional care. Through premium products, expert artistry, and a personalized approach to every appointment, we create beautiful, confidence-boosting results while building lasting relationships with the clients who trust us year after year. Our reputation has been built on quality, not only in the services we provide, but in the experience we create. Every detail matters, from the moment a client reaches out to the moment they leave our studio. We're looking for someone who shares that mindset and wants to help us continue raising the standard. The Role The Client Coordinator & Operations Manager is the heartbeat of our business. This person is the first impression of Beauty Lounge & Co. and plays a key role in ensuring every client feels welcomed, cared for, and valued while keeping our daily operations running seamlessly. This is much more than a front desk position. We're looking for someone who thrives in a fast-paced environment, takes ownership, anticipates needs before they arise, and genuinely enjoys creating exceptional experiences. What to Expect Welcome every client with warmth, professionalism, and genuine hospitality. Manage appointment scheduling, confirmations, and client communication. Answer phones, emails, texts, and social media inquiries promptly and professionally. Coordinate daily schedules for our artists to maximize efficiency and client satisfaction. Ensure the studio is organized, polished, and operating at the highest standard. Process payments, maintain client records, and oversee checkout. Assist with inventory management and ordering premium retail and professional products. Support marketing initiatives by capturing content, highlighting client experiences, and encouraging reviews. Help improve systems, workflows, and day-to-day operations. Resolve client concerns with empathy, confidence, and professionalism. Be a trusted support system for both our team and our clients. We're looking for someone who takes pride in the details. Warm, polished, and welcoming. Exceptionally organized with outstanding attention to detail. Calm under pressure and able to confidently juggle multiple priorities. Self-motivated and proactive; you don't wait to be told what needs to be done. Professional with excellent communication skills. Committed to making every client feel valued through exceptional service and building lasting relationships. Tech-savvy and comfortable learning scheduling systems, CRMs, and social media platforms. A team player who is dependable, positive, and solution-oriented. Preferred Experience Experience in a salon, med spa, aesthetics practice, boutique retail, hospitality, or customer service environment. Leadership or operations experience is a strong plus. Experience with appointment scheduling software and administrative systems. Strong organizational, communication, and problem-solving skills. Why You'll Love Working Here At Beauty Lounge & Co., we believe our team deserves the same level of care we provide our clients.

We offer:

Competitive compensation based on experience. Growth opportunities within a rapidly growing company. Employee discounts on services and products. Ongoing education and professional development. A supportive team culture built on excellence, integrity, and genuine care. Our Ideal Candidate We're looking for someone who wants to help shape the client experience and contribute to the continued growth of Beauty Lounge & Co. If you're someone who believes every interaction matters, enjoys creating exceptional experiences, and takes pride in helping a business operate at its highest level, we'd love to meet you. We can't wait to hear your story!

Pay:

From $15.00 per hour

Benefits:

Flexible schedule

Work Location:

In person