Description:

Engineering Systems Technology is a privately owned Fire Alarm and Engineering company with over twenty years in the South Florida market. We seek the right individual to join our family as a Customer Service Representative in our service department.

Responsibilities:

Schedule incoming service requests for our customers. Assign service calls to technicians in the field. Schedule required inspections with customers, and follow up with reminders. Other service-related tasks

Benefits:

Dental insurance Health insurance Paid time off Vision insurance

Schedule:

8 hour shift Monday to

Friday Education:

High school or equivalent (Preferred)

Experience:

Customer Service:

1 year (Preferred)

Language:

English (Required) Spanish (Required)

Requirements:

Proficiency in Google Suite or Microsoft Office Hands-on experience with office equipment (e.g., scanners and printers) Professional attitude and appearance Solid written and verbal communication skills Ability to be resourceful and proactive when issues arise Excellent organizational skills Multitasking and time-management skills, with the ability to prioritize tasks Customer service attitude Works well in a team environment