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Customer Service Specialist Customer Service Specialist Join Our Mission:

Your Meridian Career Starts Here!

Location:

Gainesville, FL Pay:

$16.32/hr. | Non-Exempt Why Meridian? For over 50 years, Meridian Healthcare has provided compassionate care to individuals facing mental health and substance use challenges. Guided by our

H.E.A.R.T.

values-Hope, Empathy, Accountability, Resilience, and Teamwork-we are dedicated to transforming lives and strengthening communities across North Central Florida. About the Role As a Customer Service Specialist, you'll be the first point of contact for clients, creating a welcoming, supportive experience both in person and by phone. In this vital role, you'll help keep daily operations running smoothly while connecting individuals to the care they need.

Key Responsibilities:

• Greet and assist clients, answering questions and directing them to appropriate services
• Provide administrative support including scheduling, correspondence, filing, and office coordination
• Collect co-payments, manage deposits, and maintain related financial records
• Support departmental operations and contribute to overall program success What We're Looking For
• Associate's degree (preferred) with clerical/reception or billing experience OR
• High School Diploma/GED with 2+ years of office/clerical experience (including public interaction; healthcare preferred)
• Bilingual skills a plus
• Ability to type 27 WPM and pass required assessments Why You'll Love Working Here Supportive, mission-driven team culture Generous PTO + holidays Comprehensive health, dental, vision & wellness benefits 403(b) with company match Tuition reimbursement & career growth opportunities Employee perks, discounts & supportive resources Make an Impact Be part of a team that brings hope and healing to the community every day.