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BNY

Senior Vice President, Client Service Executive

Pay: $212,500–$300,000/yr

Posted: 2 days ago

Location: Lake Mary, FL (Onsite)

Last Updated: 21 hours ago

Hours: Full-Time

Expires: 11/6/2026

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Job Description

Senior Vice President, Client Service Executive Date Posted:

5 October 2026

Closing Date:

November 4, 2026

Recruiter:

BNY Location:

Lake Mary, Florida Salary:

USD212,500

USD300,000

Job Type & Industry:

Data, Ai & Technology >

Ai & Technology Governance, Technology Risk Contract Type:

Permanent Job Reference:

3005084070-2 Apply for this job now Job Description BNY is seeking a Senior Vice President, Client Service Executive to lead relationships with key institutional clients in our asset servicing and investment businesses. You will serve as a strategic advisor, deeply understanding client objectives and ensuring delivery of complex, multi-product solutions. Responsibilities include overseeing service quality, driving retention and wallet-share growth, coordinating cross-functional teams, and resolving escalations. You will use data-driven insights to anticipate needs, manage governance and reviews, and champion BNY's culture of integrity, innovation, and client focus. Responsibilities Serve as primary executive contact for key institutional finance and insurance clients. Develop and execute strategic account plans to drive retention and revenue growth. Oversee delivery of complex asset servicing and investment solutions across products and regions. Lead governance routines, including business reviews, performance reporting, and issue escalation. Collaborate with product, operations, risk, and technology teams to enhance client experience. Use data and analytics to identify trends, risks, and cross-sell opportunities. Ensure adherence to regulatory, risk, and compliance standards in all client activities. Represent client needs in internal forums to influence product and service enhancements. Mentor and guide junior relationship and service team members. Promote BNY's culture of integrity, innovation, diversity, and responsible leadership in client engagements. Required Skills Institutional client relationship management Asset servicing and investment products knowledge Financial markets and portfolio concepts Strategic account planning Data-driven client reporting and analytics Contract and commercial negotiation Regulatory and compliance awareness (finance) Team leadership and stakeholder management CRM and client analytics tools (e.g., Salesforce) Presentation and executive communication