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(Confidential)

Customer Service

Pay: Not specified

Posted: 07/15/2026

Location: Lake Park, FL (Onsite)

Last Updated: 5 days ago

Hours: Full-Time

Expires: 10/8/2026

Career Insights for Customer Service Representative (General)

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Based on Florida data

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$35,684 / year median in Florida

-1% projected decline

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Job Description

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Responsibilities:

Provide service to the public and policyholders in a pleasant and courteous manner. Prepare Accord certificates as requested As directed by the agent, work with agent's computer system to update information in customer databases used by the agent. Answering telephone - assisting policyholders and prospects with any questions and/or concerns. Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Perform other related duties as assigned by the agent. 440 licensing will be required.