Employment Status:

Full-time.

Start Date:

Immediate.

Location:

Lake Worth, FL Who We Are Credex is an auto title loan company dedicated to helping individuals for more than 17 years. We specialize in providing cash loans on car titles, based on the equity that our customers have in their vehicle. Our agencies are localted South Florida - including Miami, Fort Lauderdale and West Palm Beach. We need talented, caring and capable people, committed to supporting our customers in the process of getting what they need. We take pride in doing business with the honesty and integrity our customers deserve. For more information about Credex´s aim, please visit us at www.credex.net.

Position Overview:

Loan Agent The Loan Agent position is responsible of helping customers complete their applications, make payments or any other issues they might have with an excellent customer experience. The Loan Agent will maintain daily operations within the branch and work alongside the Credex Team to ensure accurate and comprehensive proceedings to customers with good communication skills. Responsibilities Provide excellent costumer service and customer retention. Assist customers complete their applications. Analyze the applicant ability to pay by checking documents and perception of the customer. Return titles to customers. Return titles, including lien releases. Assist the Sales Department with incoming calls and other tasks when requested. Sell our product and satisfy the customer's needs by offering excellent service. Receive payments. Advice new and existing clients on our loans. Follow up with customers. Update and enter the information of each customer request in the system. Responsible of receiving positive reviews. Organize loan folders, conciliations, and other documents. Report office issues. Follow health, safety, and security rules. Skills Bilingual (English- fluent/ Spanish) Previous Customer Service experience preferred Previous CRM experience preferred Competencies Attendance and punctuality Multitasking skills Great communication skills Nimble Learning Collaborative Team player Persuasion skills . Credex provides equal employment opportunities to all employees and applicants. People from all diverse backgrounds are strongly encouraged to apply. Thank you for applying to Credex.

Job Type:

Full-time Pay:

$16.00 - $18.50 per hour Puede trasladarse/mudarse:

Lake Worth, FL:

Trasladarse al trabajo sin problemas o planear mudarse antes de comenzar a trabajar (Obligatorio)

Work Location:

In person