```Duties```

• Answer and direct phone calls in a professional and courteous manner
• Direct to correct department of take a message from call log Call back all missed calls from online phone system. Provide outstanding customer service to customers over the phone, by email, and in person.
• Greet and assist visitors, providing them with necessary information
• Inputting new units onto spread sheets then into QuickBooks.
• Create shipping documents and email tracking to customers.
• Input phone orders in Quick Books, email completed invoices to customer.
• Provide administrative support to various departments as needed
• Handle sensitive and confidential information with discretion ```Qualifications```
• Proven experience as a secretary or administrative assistant
• Proficient in using phone systems, office management software, and computerized systems
• Strong organizational skills with the ability to prioritize tasks effectively
• Excellent written and verbal communication skills
• Attention to detail and accuracy in data entry and record keeping
• Ability to multitask and work well under pressure in a fast-paced environment
• Strong customer service orientation with a friendly and professional demeanor
• Ability to work independently as well as collaboratively within a team

Perks:

Paid time off, 401k, life insurance, STD/LTD, 7 Paid Holidays per year

Note:

This job description is not intended to be all-inclusive. The employee may be required to perform other related duties as requested by the company.

Job Type:

Full-time Pay:

$18.00

• $19.

00 per hour

Benefits:

401(k) 401(k) matching Life insurance Paid time off Ability to

Relocate:

Lakeland, FL 33811: Relocate before starting work (Required)

Work Location:

In person