Customer Service Associate International Cargo Consolidators, Corp. Medley, FL Job Details Full-time $18 - $20 an hour 8 hours ago Benefits Health insurance Qualifications Bilingual Computer operation Microsoft Outlook Active listening Sales Word embeddings Organizational skills Technical Proficiency Full Job Description Job Overview International Cargo/Logistics Company seeking an energetic and dedicated Customer Service Associate to join our dynamic team! In this role, providing exceptional support and service to our valued clients. Your enthusiasm, communication skills, and technical proficiency will drive positive customer experiences and foster long-term relationships. This paid position offers an exciting opportunity to develop your skills in client communication, problem-solving within a fast-paced environment. If you thrive on helping others and enjoy engaging with diverse audiences, this is the perfect role for you! Duties Respond promptly and professionally to customer inquiries via phone, email, or chat, ensuring clear and courteous communication. Assist customers troubleshooting to resolve concerns efficiently. Demonstrate excellent phone etiquette and active listening skills to understand customer needs and deliver tailored solutions. Qualifications Must be

BILINGUAL.

Training will be provided. Strong organizational skills with the ability to multitask efficiently in a fast-paced setting. Proficiency in Microsoft Office Suite (Word, Outlook) and basic computer skills are essential. Excellent written and verbal communication skills with a focus on clarity and professionalism. Demonstrated problem-solving capabilities with a customer-centric approach to resolving issues. Experience with sales techniques, outbound calling, or client services will be considered an asset. Ability to maintain composure during high-pressure situations while delivering exceptional service. Join us as a Customer Service Associate and become a vital part of a team committed to delivering outstanding client experiences! This paid position offers growth opportunities for those eager to develop their communication, technical, and organizational skills while making a positive impact every day.

Pay:

$18.00 - $20.00 per hour Expected hours: 40.0 per week

Benefits:

Health insurance

Work Location:

In person