Bilingual Customer Service Representative - English / Spanish Miami Beach Scooter Miami Beach, FL Job Details Part-time | Full-time $15 an hour 1 hour ago Qualifications Computer operation Spanish English Retail store experience Retail sales Full Job Description Miami Beach Scooter is looking for a friendly, reliable, and motivated Bilingual Customer Service Representative to join our team. This is an in-person customer service position focused on helping customers, answering questions, assisting with basic sales and rental inquiries, and supporting the daily operations of our scooter dealership. Fluent English and Spanish are required. Previous scooter or motorcycle knowledge is not required. We will provide training and teach you what you need to know. What You'll Do Your main responsibility will be helping customers and making sure they have a good experience with our business.

Daily tasks may include:

Greeting customers and helping them at the front desk Answering phone calls, text messages, and emails Communicating with customers in English and Spanish Answering basic questions about scooters, rentals, service, and parts Helping customers with scooter rental paperwork Assisting with scooter sales inquiries Scheduling service appointments Giving customers basic updates about their repairs Helping with simple parts inquiries Following up with customers and sales leads Processing payments and paperwork Keeping customer information organized Helping keep the showroom and front-desk area organized Supporting the rest of the team with normal day-to-day tasks You will not be expected to already know everything about scooters or motorcycles. Our team will help train you on our products, services, and procedures. What We're Looking For Fluent in English and Spanish - REQUIRED Friendly and comfortable speaking with customers Reliable and punctual Good communication skills Basic computer skills Organized and able to handle multiple customers or tasks Comfortable answering phones and responding to messages Willing to learn Positive attitude and good work ethic Comfortable helping with sales when opportunities come up Experience Previous customer service, retail, hospitality, rental, or sales experience is helpful, but extensive experience is not required . Experience with scooters, motorcycles, automotive repair, or dealerships is also not required . We are willing to train someone who is dependable, communicates well, learns quickly, and treats customers professionally. Compensation $15.00 per hour Additional sales commissions Opportunity to earn more when you help generate sales About the Position This is a good opportunity for someone looking to build experience in customer service and sales while learning more about the scooter and motorcycle industry. The position includes a variety of tasks, but your main focus will always be helping customers and supporting the team . As you learn the business and become more comfortable, you may gradually take on additional responsibilities.

Job Details Location:

Miami Beach, FL Work Location:

In person

Pay:

$15.00 per hour + sales commissions How to Apply Please submit your resume and answer the following: Are you fluent in both English and Spanish? What customer service experience do you have? When are you available to start?

Pay:

$15.00 per hour Expected hours: 40.0 per week

Work Location:

In person