Client Support & Operations Assistant - Native Spanish Speaker Required Circle Club Holdings LLC Miami Beach, FL Job Details Full-time $16.43 - $21.01 an hour 22 hours ago Benefits Paid time off Qualifications Spanish Attention to detail Organizational skills Courier Video conferences (communication methods) Client interaction via phone calls Full Job Description Job Description We are looking for a dedicated, organized, and client-oriented professional to join our team. This role is essential to maintaining trust and close relationships with our clients, particularly those based in Spain. Main Responsibilities Customer support and assistance: respond to client inquiries and requests via email and digital messaging, always providing clear, friendly, and professional service.
Video calls with clients:
availability to assist Spanish clients through video calls, ensuring smooth communication and real-time problem solving. Online support for neo-bank account openings: guide clients through onboarding, verification, and initial use of their digital accounts.
Correspondence management:
handle emails and official communications with clients and business partners.
Shipping and logistics coordination:
manage documents and packages through FedEx, USPS, UPS, and other courier services.
Document administration:
organize digital and physical files, ensuring order, security, and easy access.
Ideal Profile Mandatory:
Native Spanish speaker (essential for effective communication with clients in Spain). Excellent written and verbal communication skills in Spanish. Professional presence and willingness to conduct video calls. Strong organizational skills, attention to detail, and a problem solving mindset. Ability to learn quickly. Practical experience with courier services and communication platforms. Service-oriented attitude, patience, and professionalism. Candidates must indicate their salary expectations when applying. Why This Role Matters This position is key to building client trust and ensuring a seamless experience for Spanish speaking clients. A proactive, service minded approach will make a significant difference in every interaction.