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Express Employment Professionals

Insurance CSR (4-40)

Career Insights for Insurance Customer Service Representative

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What they do

An Insurance Customer Service Representative responds to customer inquiries about insurance, provides information about insurance products and services, and reports insurance claims. May explain insurance coverage or assist customers with adding or changing coverage. Handles or resolves customer complaints. Keeps records of customer communications and transactions.

$43,693 / year median in Florida

-7% projected decline

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Job Description

Insurance CSR (4-40) Express Employment Professionals - 3.8 Newberry, FL Job Details Full-time $18 - $20 an hour 1 day ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Opportunities for advancement Qualifications Microsoft Word Word embeddings English High school diploma or GED Telephone systems Typing Full Job Description Insurance CSR (4-40) Successful Insurance Company in Jonesville is seeking a CSR to add to their growing team. Company has a great team environment, extensive training, and opportunity for advancement. Candidates should be friendly, dependable and reliable, organized, with professional presentation. Duties will include but are not limited to: Answering and routing calls Providing customer service to clients who call in for various policy needs Calling/following up with insurance carriers on policies Data entry of insurance information Printing/reviewing reports, generating letters on Word and mailing them to clients Other tasks as assigned by the agents and management.
Requirements:
2+ years' Customer Service experience Reliable work experience 4-40 insurance license preferred but not required Capable Typist and computer user with proficiency in Microsoft Word Love working with people and providing great customer service experiences Bilingual English/Spanish is preferred but not required Position will work Day Shift, Monday - Friday 8:30am to 5pm and will pay 18 - 20/hr depending upon experience. Comprehensive benefits available upon permanent hire including 401k with matching, health/dental/vision, and PTO time.
Job Type:
Full-time Pay:
$18.00 - $20.00 per hour Expected hours: 40.0 per week
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance
Shift:
Day shift
Education:
High school or equivalent (Required)
Experience:
insurance: 2 years (Required)
License/Certification:
4-40 license (Required)
Work Location:
In person