Warren Henry Automotive Group seeks a detail-oriented Service Coordinator to support our luxury dealerships. In this role, you'll schedule service appointments, coordinate repair orders, verify warranty and maintenance coverage, and communicate with customers regarding status, estimates, and pickup. You'll collaborate closely with service advisors, technicians, and parts teams to ensure efficient workflow and exceptional guest satisfaction. The ideal candidate brings strong organizational skills, dealership or automotive service experience, and comfort using DMS/CRM systems. Join a customer-first, high-performance culture with growth opportunities and manufacturer training. Responsibilities Schedule and confirm customer service appointments Coordinate repair orders and track vehicle status Communicate estimates, approvals, and updates to customers Liaise with service advisors, technicians, and parts department Verify warranty, maintenance plans, and coverage details Maintain accurate records in DMS/CRM systems Support customer check-in and check-out processes Monitor and optimize daily service lane workflow Required Skills Service appointment scheduling Automotive repair order processing Customer service and communication Dealer Management System (DMS) usage CRM and contact management Warranty and maintenance plan verification Basic automotive service knowledge Time management and multitasking Data entry and documentation accuracy Conflict resolution and problem-solving