Job Summary We are seeking Call Center Support Specialists for a temporary election-cycle assignment in Fort Lauderdale, FL. This public-facing customer support role is ideal for dependable professionals who enjoy helping people, answering questions, researching information, and providing accurate service in a fast-paced call center environment. As a Call Center Support Specialist, you will support voter services by assisting callers with questions, researching records, documenting interactions, and following established procedures. This opportunity offers a structured office environment, supportive team setting, and the chance to contribute to important community-focused work. Candidates should be professional, detail-oriented, comfortable using multiple computer systems, and available for the full assignment period. Key Responsibilities

• Answer a high volume of inbound calls from voters and members of the public.
• Provide courteous, accurate, and professional customer service by phone.
• Research voter records and provide information according to established procedures.
• Enter data accurately and document caller interactions in required systems.
• Maintain confidentiality when handling sensitive voter information.
• Use Microsoft Outlook, Word, Excel, web-based applications, and other computer systems to complete daily tasks. Compensation and Benefits

• Pay Rate:

  $22.00 per hour.

• Assignment Type:

  Contract/Temporary.

• Assignment Duration:

  Temporary assignment through November 9, 2026.

• Schedule:

  Monday through Friday, 8:30 AM to 5:00 PM.

• Extended Schedule:

  Evenings, weekends, holidays, and extended workdays may be required based on operational needs. Required Qualifications and Skills
• Answer inbound calls and provide accurate information in a high-volume call center environment.
• Research voter records and document caller interactions with accuracy.
• Perform data entry and use Microsoft Office, web-based applications, and other computer systems.
• Follow established procedures while maintaining confidentiality and professionalism.
• 1 to 2 years of customer service, call center, administrative support, or related experience preferred.
• Must be available for the full assignment through November 9, 2026, without planned interruptions in availability.
• Must be available for extended hours, evenings, weekends, and holidays as operational needs require.
• Minimum typing speed of 50 WPM required.
• Intermediate computer skills, including Microsoft Outlook, Word, Excel, web-based applications, and data entry.
• Strong verbal and written communication skills.
• Excellent customer service skills and professional telephone etiquette.
• High attention to detail, accuracy, dependability, and punctuality.
• Comfortable handling confidential information in a professional office setting.
• Ability to learn new systems and processes quickly.
• Ability to work independently and collaboratively in a fast-paced environment.
• Must be able to work in a business casual office environment.
• Must successfully complete required background screening and drug screening before beginning the assignment. Preferred Qualifications
• Previous experience in a high-volume call center or public-facing customer service environment.
• Experience handling confidential records or sensitive information.
• Familiarity with voter services, elections support, public service, or community-focused administrative work.
• Experience using multiple computer systems while speaking with customers by phone.

Equal Opportunity Employer / Disabled / Protected Veterans The Know Your Rights poster is available here: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf The pay transparency policy is available here: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team. AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.

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//e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.