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Gary Yeomans Ford Ocala

BDC Associate

Entry-Level JobVerifiedNo experience needed

Career Insights for Customer Service Representative (General)

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Based on Florida data

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$35,684 / year median in Florida

-1% projected decline

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Job Description

Gary Yeomans Ford of Ocala is looking for BDC Associates to join our team! Responsible for communicating with customers to generate leads and schedule appointments for the Service team. Must have exceptional customer service skills, with a strong work ethic. If this sounds like you, please apply!
Responsibilities:
Communicate with customers to understand their needs and preferences Generate leads through phone and email campaigns Schedule appointments for our service team Maintain accurate records of customer interactions
Requirements:
Excellent communication skills Ability to work in a fast-paced environment Detail oriented and organized Previous customer service experience is a plus
Benefits:
Competitive compensation package Health Insurance Dental and Vision Short and Long Term Disability Supplemental Life 401k plus company match We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Benefits

  • 401(k) Plans
  • Health Insurance
  • Dental Insurance
  • Disability Insurance