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Spherion Staffing, LLC
Customer Service Reps
Career Insights for Customer Service Representative (General)
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Scorecard
Based on Florida data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$35,684 / year median in Florida
-1% projected decline
Job Description
Customer service & call center
Customer service reps
CUSTOMER SERVICE REPS.
odessa, florida Posted 7/20/2026 Closes 12/31/2026 Job details Summary Spherion $17.00 per hour Temp to Perm 7:00 AM- 11:00 PM (Various Shifts Available) Industry customer service & call center (Office and Administrative Support Occupations) Reference number S_178241 5 immediate openings!
Responsibilities:
What your day-to-day will look like:- Delivery driver dispatching
- Assist customers and business partners via telephone and email
- Diagnose, evaluate, and resolve problems or issues
- Handle customer complaints in a calm, professional manner
- Monitor progress of delivery route completion ...
- Data Entry and daily reports Working hours: 7:00 AM
- 11:00 PM (Various Shifts Available)
Skills:
- Attention to detail
- Organizational proficiency
- Problem solver
- Effective time management
- Adaptability
- Critical thinking
Education:
High School Experience:
1-4 yearsQualifications:
What you'll need to succeed:- 1 year of experience in a customer service role within a call center, answering and responding to customers, resolving problems and issues.
- Experience with Microsoft Office programs such as MS Project, Word, Excel and PowerPoint.
- Intermediate Computer skills
- High school diploma or equivalent
- Experience with Microsoft Office and other business-related applications
- Experience in a call center environment
- Bilingual Spanish speaking preferred, but not required
- Proven experience of customer service skills with the drive to resolve issues
- Solid ability to multitask with exceptional organizational skills
- Ability to thrive under pressure while delivering solutions that exceed customer expectations.
Equal Opportunity Employer:
Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact Callcenter@spherion.com. Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility). Show more key responsibilities What your day-to-day will look like- Delivery driver dispatching
- Assist customers and business partners via telephone and email
- Diagnose, evaluate, and resolve problems or issues
- Handle customer complaints in a calm, professional manner
- Monitor progress of delivery route completion
- Data Entry and daily reports experience 1-4 years skills
- Attention to detail
- Organizational proficiency
- Problem solver
- Effective time management
- Adaptability
- Critical thinking qualifications What you'll need to succeed
- 1 year of experience in a customer service role within a call center, answering and responding to customers, resolving problems and issues
- Experience with Microsoft Office programs such as MS Project, Word, Excel and PowerPoint
- Intermediate Computer skills
- High school diploma or equivalent
- Experience with Microsoft Office and other business-related applications
- Experience in a call center environment
- Bilingual Spanish speaking preferred, but not required
- Proven experience of customer service skills with the drive to resolve issues
- Solid ability to multitask with exceptional organizational skills
- Ability to thrive under pressure while delivering solutions that exceed customer expectations.
Benefits
- 401(k) Plans
- Dental Insurance
- Disability Insurance
- Life Insurance