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Royal Shipping

Office Support and Customer Service

Entry-Level JobVerifiedNo experience needed
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Entry-Level Job
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No experience needed
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Job Description

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Office Admin & Customer Service- Full Time Requirements:
High School Diploma or Equivalent. No experience necessary, employer will train. Bilingual skills a plus to support a diverse customer base. Postal mate experienced preferred. Proven experience with POS system Postal Mate, cash handling, and retail sales processes Communication skills with the ability to engage customers in person and over the phone
Duties:
Greet customers and deliver friendly, professional service Operate Postal Mate POS for shipping, transactions, cash handling, and credit card processing Explain and promote store services; recommend products based on customer needs Maintain organized, well-stocked, and clean sales and service areas Support inventory control through stock checks and basic inventory procedures Handle phone inquiries with clear, professional etiquette Assist with training and guiding new team members; contribute to a positive team culture