Customer Service Representative

• State Farm Agent Team Member Chris Bogue State Farm Palm Beach Gardens, FL Job Details Full-time $50,000
• $75,000 a year 1 day ago Benefits Paid holidays Dental insurance Paid time off Vision insurance Qualifications Customer communication Full Job Description Customer Service Representative
• State Farm Agent Team Member Position Overview Chris Bogue State Farm is hiring a full-time Customer Service Representative in Palm Beach Gardens, FL to join a supportive, professional office.

We invest in our team through training, ongoing development, and a work environment built around collaboration and growth. Candidates who are fluent or proficient in Spanish and English are encouraged to apply. Responsibilities Conduct policy reviews, follow up on claims, and proactively reach out for renewals and service updates Follow up consistently to support customer loyalty and retention Serve Spanish

• and English-speaking customers clearly and accurately Maintain accurate customer records in the agency system Handle policy questions, billing inquiries, and coverage changes accurately Resolve service issues with patience and professionalism Identify coverage gaps and service needs during reviews Qualifications No prior insurance experience required Fluent or proficient in Spanish and English, preferred Positive, professional, customer-first attitude Excellent listening, empathy, and problem-solving skills Organized and detail-oriented with strong follow-through Willingness to obtain the required Property and Casualty license Benefits Base salary plus performance-based commission Health insurance Dental insurance Vision insurance Paid time off (vacation, sick, and personal days) Paid company holidays Clear career advancement paths Company events, contests, and team lunches Pay range: $50,000•75,000 per year This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies.

Qualifications to be employees of a State Farm agent are established by each independent contractor agent. By applying/accepting a position with an independent contractor agent, you are not promised, guaranteed, or given a special preference in the selection process to become an independent contractor agent for the State Farm Insurance Companies. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs.