Part Time Flexible Customer Service Associate at Hertz Part Time Flexible Customer Service Associate at Hertz in Palm Beach Gardens, Florida Posted in about 14 hours ago.

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part-time Company Description Hertz Global Holdings, Inc. is a leading provider of car rental and mobility solutions, operating well-known brands such as Hertz, Dollar, Thrifty, and Firefly across more than 11,000 locations in 160 countries. The company also offers quality, competitively priced used vehicles through Hertz Car Sales in the United States and runs the Hertz 24/7 car-sharing service in Europe. Through its operating affiliate, Oro Mobility, Hertz delivers integrated driver-led and autonomous fleet management solutions across multiple mobility segments. With over a century of industry experience, Hertz is recognized worldwide for innovative products, a wide selection of top-rated vehicles, and the Hertz Gold Plus Rewards® loyalty program that helps create seamless and memorable rental experiences. Role Description The Part Time Flexible Customer Service Associate is a full-time, on-site role based in West Palm Beach, FL. This role focuses on assisting customers at the rental counter, answering questions about vehicles, rental options, and policies, and guiding customers through the check-in and check-out process. Responsibilities include handling reservations, processing payments, resolving basic issues or complaints, and ensuring a smooth and positive experience throughout the rental journey. The associate will also support phone inquiries, coordinate with team members to manage vehicle availability, and maintain a professional, courteous presence in a fast-paced environment. Qualifications Strong Customer Service and Customer Experience skills to support renters throughout their journey. Ability to deliver effective Customer Support and maintain high levels of Customer Satisfaction. Professional Phone Etiquette for handling inquiries and resolving issues promptly and clearly. Excellent communication and interpersonal skills, with the ability to engage diverse customers respectfully. Dependable, detail-oriented, and comfortable working in a dynamic, on-site environment. Basic computer proficiency and ability to learn rental systems and processes quickly. Previous experience in retail, hospitality, or transportation customer service is beneficial. High school diploma or equivalent; ability to work flexible schedules, including weekends and holidays.