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Superhairpieces

Customer Service Agent/ Receptionist (part-time)

Career Insights for Customer Service Representative (General)

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$35,684 / year median in Florida

-1% projected decline

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Job Description

Customer Service Agent/ Receptionist (part-time) Superhairpieces - 5.0 Pembroke Pnes, FL Job Details Full-time From $19 an hour 1 hour ago Qualifications Google Docs English E-commerce Administrative experience Customer support
Full Job Description Company:
Superhairpieces Job Type:
Part-Time, Permanent Schedule:
Around 22 hours per week, on Tuesday (9:30 to 5:30), Wednesday (9:30 to 5:30) and Saturday (9:30 till 3)
Location:
In Person, ideally who can work at PP and Sunrise location Important Requirement This position is subject to a successful background check prior to the commencement of employment. About Us Superhairpieces is a leading beauty e-commerce company supplying quality hairpieces to retail and salon clients worldwide. We operate warehouses in Canada, the United States, and the Netherlands, serving customers across Europe, America, Canada, and Asia. We pride ourselves on providing high-quality products at affordable prices. As our company grows, we sincerely welcome enterprising talents to join our excellent customer service and administrative team. Core Responsibilities Schedule consultation appointments for visiting guests. Greet arriving customers and notify relevant staff. Coordinate customer pickups for orders from the warehouse. Answer incoming phone calls regarding order progress. Respond promptly to pre-sales, mid-sales, and post-sales emails. Resolve client questions about products and purchasing services. Qualifications & Skills 1+ years of front office, receptionist, or customer support experience. E-commerce work experience is strongly preferred. Open to fresh graduates and interns looking for permanent retention. Technical & Communication Skills Proficiency in Google Docs, Google Sheets, and office software. Excellent English listening, speaking, and written communication skills. Strong self-learning ability when facing unfamiliar tasks. Key Attributes Service-oriented mindset with strong adaptability and responsibility. Professional attitude with a strong sense of team spirit.
Job Type:
Full-time Pay:
From $19.00 per hour
Work Location:
In person