Dispatcher/Customer Service Representative Climate Design Services, LLC - 5.0 Pinellas Park, FL Job Details Full-time Up to $22 an hour 23 hours ago Benefits Paid holidays Disability insurance Health insurance Dental insurance Paid time off Vision insurance 401(k) matching Opportunities for advancement Life insurance Qualifications Phone communication Dispatch software communication Office phone management Full Job Description Climate Design is a premier home service company that strives to provide superior customer service since 1973. We are seeking a full-time reliable and experienced Dispatcher/Customer Service Representative to join our team! This person will be responsible for communicating with customers, technicians, and other company personnel to schedule work in a timely manner. The right candidate should have excellent customer service skills, be able to multitask in a fast-paced environment and be eager to assist our customers. In addition to dispatching, your other duties may include invoicing customers, making purchase orders, ordering parts, and building maintenance and repair proposals. Prior experience with ServiceTitan software is required. Why Work for Climate Design Services? We foster a positive work culture with wonderful coworkers and ample opportunities for career advancement! A strong comprehensive, affordable benefits package and great compensation is available to the selected candidate, based on experience. The compensation package includes an hourly rate, overtime pay, medical/dental/vision insurance, Paid Time Off and Holidays, 401(k) with company match, company-paid disability and life insurance, and more!

Regular Duties:

Answer a high volume of calls Dispatching technicians to jobs sites based on their territory Schedule maintenance and service appointments Build purchase orders and place orders for parts and supplies Create and send invoices Other qualifications include: Positive attitude Basic computer proficiency Excellent listening, customer service, and communication skills Strong organizational and multitasking skills Professional appearance Experience with Microsoft Office Self-motivated Experience with ServiceTitan (Required)

Benefits:

Paid time off Holiday pay 401(k) with matching Company paid life and long-term disability insurance Health, dental, and vision policies available Bonuses Additional information: Overtime availability Guaranteed minimum of 32 hours year-round Career growth opportunities

Pay:

Earn up to $22 per hour, depending on experience.

Job Type:

Full-time Experience:

Phone etiquette: 2 years (Required)

Dispatching:

1 year (Required) Service Titan (Required)

Work Location:

In person