Customer Service/Retail Sales My Paleo Pet Pompano Beach, FL Job Details Full-time $20 - $23 an hour 7 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance Employee discount Qualifications Live chat Retail sales transactions Retail customer service procedures Computer operation Managing customer accounts Email customer support Phone communication Payment processing Customer order taking Customer satisfaction tracking Direct client contact Team management Customer service through social media Handling account queries Email support Time management Client interaction via phone calls Full Job Description Job Description Customer Service Associates perform a variety of support tasks to offer exceptional service to customers.

Requirements:

Listening to customers' concerns and handling complaints and returns Giving detailed explanations of services or products Working with a sales team to create better methods to address customer complaints Reviewing customer accounts and transactions while resolving issues Communicating with customers in-person, through email or chat, over the phone or on social media Receiving orders, calculating charges and processing payments Monitoring customer satisfaction levels Assisting customers in the retail store with questions and/or checking out

Skills and Qualifications:

Great communication abilities, including written and verbal communication Patience, empathy and professionalism Good problem-solving and decision-making capabilities Basic computer skills, including data entry, website navigation and other software (Excel) Effective time management, prioritization and multitasking skills Ability to work in a team setting/advising team members on their jobs In-depth understanding of the company's products or services If you are passionate about providing exceptional customer service, have a keen eye for detail, and enjoy working in a retail setting, we would love to hear from you. Join our team and be part of our success story! •Must be available for work on Mondays, Tuesdays, Wednesdays, Thursdays, Fridays & Saturdays.

Pay:

$20.00 - $23.00 per hour

Benefits:

401(k) Dental insurance Employee discount Health insurance Paid time off Vision insurance

Work Location:

In person