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Tropical Shipping

Client Service Representative

Career Insights for Client Service Representative / Associate

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Scorecard

Based on Florida data

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What they do

A Client Service Representative or Associate receives calls from clients and customers, provides information about products, services and policies, and assists clients with transactions. Handles client inquiries and helps to resolve complaints. May help callers to complete on-line transactions. May help financial services clients to manage accounts. In banking, may handle branch service transactions.

$44,899 / year median in Florida

-2% projected decline

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Job Description

Client Service Representative Tropical Shipping - 4.0 Riviera Beach, FL Job Details Full-time 11 hours ago Qualifications Driver's License Telecommunication Full Job Description Responsibilities
JOB SUMMARY
Provides rate quotations to prospective customers. Takes bookings and coordinates required logistics to ensure high quality service is delivered and customer satisfaction is maintained. Provides general information and resolves customer issues as required.
EDUCATION
Associate Degree in Business Management or in a related field.(Education and experience minimums can be substituted with any equivalent combination of training and experience)
EXPERIENCE
Two years experience in the delivery of customer service in a direct or telecommunications customer service capacity, with at least 6 months preparing documentation.
LICENSE:
Valid Local Driver's License TRAVEL:
None